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Managing Subscriptions

If you are using the Builder to renew an existing license or subscription, you can proceed directly to renewing your subscription and billing options as outlined below.

Existing Agreement Customers

If you have an existing agreement, your licensed product definitions and support plans will be already entered. These will have been setup to continue your past renewed subscription items. However, you can review and tailor the software maintenance options and support plan to suit your current needs.

Reviewing Subscriptions

To review your subscription, login to the Builder Subscription and go to the Account/Subscription menu option.

The subscription page displays your current, pending and due subscriptions including your products, clouds and support plans. It is the central place to review your current EmbedThis subscriptions and future renewals.

Subscription

Due Subscriptions

Your due subscriptions are those items that are due for renewal but you have not yet completed the purchase.

The table will display the due products, clouds and support subscriptions and the price for each item.

Click the Confirm button to confirm the renewal and authorize the transaction.

Pending Subscriptions

Your pending subscriptions are those you have created but are not yet due. For example: Ioto subscriptions are due at the end of each month.

The table will display the pending products, clouds and support subscriptions and the estimated price for each item.

Current Subscriptions

Your current subscriptions are those that you have purchased previously.

The table will display products, clouds and support subscriptions including the period for which the subscription is active and when it is next due with an estimated price. Note: this price is an estimate and may vary depending on your consumption of services.

Confirming your Subscription

When you are ready, click the Confirm button to purchase. You can enter a billing card on the Account/Billing page.

Billing

The billing center page displays your billing cards and issued invoices.

Billing

Payment Cards

Your billing cards will be displayed and the current card will be shown as the default card to use for payment. Click Add Card to enter a new card. Click on an existing card to modify, delete or designate a card as the default card to use for billing.

For your security, only the last 4 digits of the card number are stored for verification purposes.

Invoices

As you are billed, invoices are created and stored. You will be emailed the invoice PDF and you can download past invoices from the invoice table.

Invoice Address

To change the company name or billing address on your invoices, click on the Invoice Address button and enter the required details.

Reissue Invoices

If you change the invoice address, you can click Reissue to re-generate the invoice with the updated invoice address.